Frequently Asked Questions
How do I choose the right size mirror for my space?
Use our Mirror Size & Placement Guide for simple rules, or email us a photo of your room at info@tuscanmirrors.com — we’re happy to recommend the perfect size and shape.
Do you offer free shipping?
Yes. We offer free shipping anywhere in Canada and the continental United States.
All orders ship within 1–3 business days and include full tracking.
What if my mirror arrives damaged?
In the rare case that your mirror arrives damaged, email us within 72 hours at info@tuscanmirrors.com with photos and your order number.
We will send a free replacement immediately, including all shipping costs.
What is your return policy?
You can return your mirror within 30 days.
There are no restocking fees.
If the mirror is not damaged or defective, the customer pays return shipping.
How long is the warranty?
Every mirror includes a 3-year limited warranty covering manufacturing defects, frame defects, glass imperfections (not caused by impact), LED failures, and defogger issues.
Are mounting hardware and instructions included?
Yes. Every mirror includes the necessary mounting hardware and installation instructions for a safe, secure setup.
Can LED mirrors be installed in bathrooms?
Yes. Our LED mirrors are designed for standard bathroom humidity. They have anti-fog technology so your Tuscan Mirror always looks clear.
For hardwired installation, we recommend using a licensed electrician.
What makes your gold finishes unique?
Our finishes are custom-selected and tested extensively to achieve the perfect balance of warmth, elegance, and modern style.
Our gold tone is exclusive to Tuscan Mirrors and cannot be found elsewhere.